What should you check in case studies and references?
Look for projects similar to yours in terms of the problem, not just the industry. A good case study says what the client had at the start, what was built and what changed. A reference letter or a conversation with a client is stronger evidence than a logo on a website.
What should you ask on the first call?
- who will run the project and who will be my contact
- how the work is organised: stages, progress demos, acceptance
- how often I will see a working version
- what the price includes and what is paid separately: licences, hosting, subscriptions
- how copyright is transferred and when I get the code
- what happens after launch: fixes, support, response times
How do you compare quotes from several companies?
Compare the scope, not just the amount. Ask each company for a list of features, a schedule and its assumptions, and then check what the cheaper offer leaves out. On a large project a reliable company first gives a price range and proposes an analysis, and only then a binding price.
What should a contract with a software house include?
- scope of work, schedule and acceptance procedure
- price and payment terms, including for scope changes
- transfer of economic copyright and handover of the source code
- rules for fixes after acceptance
- rules for support and further development after launch
- a data processing agreement if the contractor has access to personal data
Which signs should worry you?
- a price given without questions about the scope
- no contract, or a contract without a description of the work
- the code and server access stay only with the contractor
- no working version to look at for many weeks
- no case studies you can verify
Frequently asked questions
A software house or a freelancer?
A freelancer works well for small, well-defined tasks. A software house gives continuity when a project needs several skills at once and support after launch. See details
How does KCD Studio work?
A project starts with a free call and a quote, usually within 48 hours. A clickable prototype is made before development, and during the work we show progress every week. The scope, deadline and price are set out in a contract with KCD STUDIO sp. z o.o. See details