What features should a custom CRM system have?
- customer database and contact history in one place
- a sales pipeline with stages matched to the company
- quotes, tasks and reminders
- automation of repetitive actions
- reports and role-based permissions
- integration with the sales software, email and the website
Custom CRM or an off-the-shelf one like Pipedrive, HubSpot or Salesforce?
A ready-made subscription CRM can be running in a few days and is enough for a typical sales process. A custom CRM pays off when the process is unusual, when the system has to be tightly connected to ERP, or when per-user licence costs grow faster than the company. We build custom CRM systems and integrate them with Subiekt.
What is a headless CMS and how does it work?
A headless CMS is a content management system separated from the layer that displays the content. An editor enters content in a panel, and the website, mobile app or store pulls it through an API. One piece of content reaches many channels, and the website can be rebuilt without moving the content.
What are multilingual support, roles and content versioning in a CMS?
In the CMS systems we build, every piece of content can have language versions, and users get roles with different permissions. Versioning records the history of changes and lets you go back to an earlier version. Permissions also stop anyone from breaking the page layout by accident.
How much does a custom CRM or CMS system cost?
A CMS or CRM system at KCD Studio costs from PLN 5,000 net (from PLN 6,150 gross). The price depends on the number of modules, roles and integrations, and on whether the system replaces an existing tool and needs data migration.
Frequently asked questions
My CRM does not integrate with Subiekt GT: what can I do?
If an off-the-shelf CRM has no integration with Subiekt, the two systems can be connected through their APIs, or the CRM can be replaced with a custom one. We do both.
The CMS panel is too slow for editors: how can I improve it?
A slow panel usually comes from too many plugins, large unoptimised images or weak hosting. Cleaning up the plugins, a better server or a move to a lighter system such as a headless CMS can all help.
Does KCD Studio build online booking systems?
Yes. We build booking systems with a calendar, payments and notifications, also connected to an ERP system.